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Quick Start Guide


Log in

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1. LOG IN VIA ADESA.COM

• Enter your userID and password



IF YOU ARE NOT YET REGISTERED:
• Click REGISTER NOW
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information




NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Buy vehicles online

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2. BUY VEHICLES ONLINE

There are three ways to start searching for vehicles:

• For all auction channels (DealerBlock, LiveBlock and RunLists), click on BUY on the main navigation bar then GLOBAL SEARCH in the subnavigation bar then GLOBAL SEARCH in the subnavigation bar.
• For customized searches, use the QUICK SEARCH feature on the main navigation menu bar. You can enter commonly used search terms like year, VIN, make, model, etc.
• For specific auction channels, click on the RUNLISTS, LIVEBLOCK OR DEALERBLOCK button.

NOTE: For QUICK SEARCH, you can also enter a combination of these search terms or you can enter free-form text for your search criteria. An example of free form text would be to enter "RED 2002 MUSTANG."

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Search for vehicles

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3. SEARCH FOR VEHICLES

• Select search criteria such as make, model, year, etc. You can also search by auction location and auction channel.

• Click on VIEW MORE OPTIONS to customize your search even further.
• For additional selections, click SPECIALTY INVENTORY SEARCH for inventory such as motorcycles, boats and recreational vehicles. You can save your search criteria for future use.





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Save your search criteria

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4. SAVE YOUR SEARCH CRITERIA

You can save your search criteria for future use.
• To store your search options, click SAVE THIS SEARCH.





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View search results

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5. VIEW SEARCH RESULTS

Your results will be displayed on the SEARCH RESULTS PAGE.

• Click on SEARCH for more details.




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View vehicle details

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6. VIEW VEHICLE DETAILS

You can review more information about the vehicle, place a bid or make a purchase.

• After clicking on a vehicle description from the SEARCH RESULTS PAGE, you will arrive at that unit's VEHICLE DETAILS PAGE.
• Click the YEAR/MAKE/MODEL/SERIES description link of the unit to view the VEHICLE DETAILS PAGE.
• Or click on the VIEW VEHICLE DETAILS button.

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Add to Watch List

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7. ADD TO WATCH LIST

• To monitor a vehicle you are interested in, click ADD TO WATCHLIST.

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Download Quick Start guide

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Quick Start Guide

Click here to download [0.5 MB]        



  • Download Quickstart guide
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Run List — How To Guides


Log in

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1. LOG IN VIA ADESA.COM

• Enter your userID and password.

IF YOU ARE NOT YET REGISTERED:
• Click on the REGISTER NOW button on ADESA.com.
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information.



NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Search for vehicles — classic view

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1. SEARCH FOR VEHICLES

• Once logged in, click on the RUN LISTS button in the middle of the home page.
• Or, click on the BUY button on the main navigation bar and then click on RUN LIST SEARCH from the sub navigation bar.

NOTE: Best offers are binding and must be acknowledged as such to be submitted.




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Enter search criteria — classic view

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2. ENTER SEARCH CRITERIA

• Search by auction, consignor and/or make & model.
• Click SEARCH for results.

NOTE: Vehicles available for purchase will be displayed in this auction channel order: Bid now/Buy now (DEALERBLOCK) Physical auction (RUN LIST) and Simulcast online (LIVEBLOCK)




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View search results — classic view

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3. VieW searCH resULts

• In SEARCH RESULTS PAGE, click on RUN # to see Options and Announcements on a single vehicle.
• Click HIDE ALL or SHOW ALL to toggle on/off options and announcements for all vehicles.
• PRINT or DOWNLOAD your search results.

NOTE: Anything in teal are links to more information and you can click on them




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Search for vehicles — detailed view search

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1. SEARCH FOR VEHICLES

• Once logged in, click on the RUN LISTS button in the middle of the home page.
• Click on the BUY button on the main navigation bar and then click on GLOBAL SEARCH from the sub navigation bar.
• Or, click on the QUICK SEARCH OPTIONS on the left navigation.

NOTE: Searches will return results for vehicles offered at a physical auctions (RUN LISTS) on simulcast online auctions (LIVEBLOCK) or online (DEALERBLOCK).




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Enter search criteria — detailed view search

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2. ENTER SEARCH CRITERIA

• Select certain search criteria such as make, model, year, state and other options.
• Click SEARCH to see results.

NOTE: Vehicles available for purchase will be displayed in this auction channel order: Bid now/Buy now (DEALERBLOCK) Physical auction (RUN LIST) and Simulcast online (LIVEBLOCK).




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View search results — detailed view

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3. VIEW SEARCH RESULTS

• Your results will be displayed on the SEARCH RESULTS PAGE.
• Click the year/make/model/series description of the unit to view it VEHICLES DETAILS PAGE.





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Save your searches

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1. CREATE SAVED SEARCHES

• On SEARCH RESULTS PAGE, click on SAVE THIS SEARCH.




• Enter your criteria.






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Control your search options

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4. ACCESS SEARCH SETTINGS

• Click on MY ACCOUNT in the main navigation bar and then SITE PREFERENCES in the sub navigation bar.
• Under AUCTION CHANNEL, select the channels to include in SEARCH.
• Click SAVE CHANGES.





Download ADESA Run List step-by-step guide

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Run List

Click here to download [1.5 MB]        



  • Step-by-step Guide - Run List








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LiveBlock — How To Guides


Log in

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1. LOG IN VIA ADESA.COM

• Enter your userID and password.


IF YOU ARE NOT YET REGISTERED:
• Click on the REGISTER NOW button on ADESA.com.
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information.



NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Search for vehicles

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1. SEARCH FOR VEHICLES

• Once logged in, click on the LIVEBLOCK button in the middle of the home page.
• Click on the BUY button on the main navigation bar and then click on LIVEBLOCK from the sub navigation bar.

NOTE: LIVEBLOCK will open in a new window.




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View LiveBlock inventory

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2. View LIVEBLOCK Inventory

• View inventory by location, consignor and sale date.
• Sort results by clicking on column headings.
• Refine search by clicking on drop-down boxes.





Download ADESA LiveBlock step-by-step guide

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LiveBlock

Click here to download [1.5 MB]        



  • Step-by-step Guide - LiveBlock








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DealerBlock — How To Guides


Log in

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1. LOG IN VIA ADESA.COM

• Enter your userID and password.


IF YOU ARE NOT YET REGISTERED:
• Click on the REGISTER NOW button on ADESA.com.
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information.



NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Search for vehicles

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1. search For vehicles

• Once logged in, click on the DEALERBLOCK button in the middle of the home page.
• Click on BUY in the main navigation bar, then select GLOBAL SEARCH in the sub navigation bar.
• Use the QUICK SEARCH box on the main menu bar to the right and enter VIN, year, make or model.

NOTE: You can also enter a combination of these search terms or you can enter free-form text for your search criteria. An example of free form text would be to enter “RED 2002 MUSTANG.”




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Enter search criteria

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2. enter search criteria.

• Select certain search criteria such as make, model, year, state and other options.
• Click SEARCH to see results.

NOTE: You can save your search to use the same criteria for a future search. To store your search options, click SAVED SEARCH. The stored search criteria will be available from the SAVED SEARCH QUICK link on the home page.




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View search results

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3. VieW search results

• Your results will be displayed on the SEARCH RESULTS PAGE.
• Click the year/make/model/series description of the unit to view it VEHICLES DETAILS PAGE.

NOTE: To monitor a vehicle you are interested in, click ADD TO WATCHLIST. For more information on using WATCH LIST, please visit help.adesa.com and view, print or watch a video on the Watch List step by step guide.




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Save your searches

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1. Create saved searches

• On SEARCH RESULTS PAGE, click on SAVE THIS SEARCH.




• Enter your criteria






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Control your search options

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4. access search settings

• Click on MY ACCOUNT in the main navigation bar and then SITE PREFERENCES in the sub navigation bar.
• Under AUCTION CHANNEL, select the channels to include in SEARCH<.br/> • Click SAVE CHANGES.





Download ADESA DealerBlock step-by-step guide

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DealerBlock

Click here to download [1.4 MB]        



  • Step-by-step Guide - Search DealerBlock








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Search (Run List, DealerBlock and LiveBlock) — How To Guides


Log in

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1. LOG IN VIA ADESA.COM

• Enter your user ID and password

IF YOU ARE NOT YET REGISTERED:
• Click on the REGISTER NOW button on ADESA.com
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information







NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Search for vehicles

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2. SEARCH FOR VEHICLES

There are three ways to search for vehicles on DEALERBLOCK.

• Once logged in, click on the DEALERBLOCK button on the main page.
• Click on BUY in the main navigation bar, then select GLOBAL SEARCH in the sub navigation bar.
• Use the QUICK SEARCH box on the main menu bar to the right and enter VIN, year, make or model.

NOTE: For QUICK SEARCH, you can also enter a combination of these search terms or you can enter free-form text for your search criteria. An example of free form text would be to enter "RED 2002 MUSTANG."

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Enter search criteria

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3. ENTER SEARCH CRITERIA

• On the SEARCH page, select certain search criteria such as make, model, year, state and other options.
• Click SEARCH to see results.



NOTE: You can save your search to use the same criteria for a future search. To store your search options, click SAVED SEARCH. The stored search criteria will be available from the SAVED SEARCH Quick link on the home page.

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View search results

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4. VIEW SEARCH RESULTS PAGE

• Scroll through listings on the SEARCH RESULTS PAGE.
• Click the year/make/model/series description of the unit to view it VEHICLES DETAILS PAGE.

NOTE: To monitor a vehicle you are interested in, click ADD TO WATCHLIST. For more information on using WATCH LIST, please visit help.adesa.com.



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View vehicle details

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5. VIEW VEHICLE DETAILS PAGE

• Click on a vehicle description from the SEARCH RESULTS PAGE to arrive at the VEHICLE DETAILS PAGE.
• Review more information about the vehicle, place a bid or buy now and make a purchase.

NOTE: You have the ability to ADD A VEHICLE NOTE for this car for your reference as you make buying decisions.


NOTE: Any incentives or sales event details on this particular vehicle will be shown in the INCENTIVES AND PROMOTIONS section of the page. If there are no incentives or promotions, that section will not be visible.



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Quick Search Toolbox — How To Guides


How it works

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1. LOG IN VIA ADESA.COM

• Enter your user ID and password.

IF YOU ARE NOT YET REGISTERED:
• Click on the REGISTER NOW button on ADESA.com.
• Complete and submit the online registration form; Customer Connection will then contact you to complete your registration information.


NOTE: Effective July 2013, for users associated to more than one organization, you will be prompted to choose an organization at your first log in. This will set the default for all subsequent logins. Users can change the default organization by accessing MY ADESA in the main navigation and then SITE PREFERENCES in the sub-navigation bar.



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Access quick search field

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2. ACCESS QUICK SEARCH FIELD

• Once logged in, click on QUICK SEARCH field on the main navigation bar.
• Enter search word(s) in the search field.








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Examples of Quick Search Toolbox words

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EXAMPLES OF FREE FORM TEXT SEARCH WORDS

• Last six to ten digits of the VIN
• Year such as 96, 2000 and 2012
• Makes such as Ford, BMW and Toyota
• Model names such as Mustang, X5 and Corolla
• Series such as 5 Series, E Class and F-Series
• Sellers (exact match only) such as Audi Financial Services, Avis Budget and Wheels Inc.
• States such as AZ, CA and Florida
• Exterior colors such as black, gray and red
• Select vehicle options such as navigation, RWD, sunroof, cruise control and leather
• ADESA auction locations such as ADESA Boston or ADESA Des Moines


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Auto complete

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AUTOCOMPLETE FEATURE — PROVIDES SUGGESTIONS FOR YOUR SEARCH

Upon entering search word(s), the auto-complete feature may suggest additional search options; some examples are shown below. You can select from the suggested search options to further refine your search.

1. Typing in the search term '2007 ford' produces a list of Ford models from the 2007 model year. Also shown are the number of units for each model currently available on OpenLane.

2. Typing in the search term 'nav' produces a list of searches for vehicle brands that include navigation.

3. Typing in the search term 'honda' produces a list of Honda dealers currently listing vehicles on OpenLane.

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Download Quick Search Toolbox step-by-step guide

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Free form guide

Click here to download [0.5 MB]        



  • Step-by-step Guide - Search Free-form








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Saved Searches — How To Guides


Search for vehicles

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1. SEARCH FOR VEHICLES

• Select search criteria such as make, model, year, etc. You can also search by auction location and auction channel.
• For additional selections, click SPECIALTY INVENTORY.









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Save your search criteria

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2. SAVE YOUR SEARCH CRITERIA

You can save your search criteria for future use.
• To store your search options, click SAVE THIS SEARCH.









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Create Saved Searches

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1. CREATE SAVED SEARCHES

1. Create saved searches

• On SEARCH RESULTS PAGE, click on SAVE THIS SEARCH.




• Enter your criteria






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Access Search Settings

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4. access search settings

• Click on MY ACCOUNT in the main navigation bar and then SITE PREFERENCES in the sub navigation bar.
• Under AUCTION CHANNEL, select the channels to include in SEARCH<.br/> • Click SAVE CHANGES.





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Vehicle Grading Scale


Vehicle grading scale

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VEHICLE GRADING SCALE

BUY WITH CONFIDENCE ON U.S. AT-AUCTION VEHICLES*
ADESA.com offers an integrated grading guide for online vehicles - based on NAAA standards. You can sort, refine and see the grade on any vehicle in the U.S. that has an AutoVIN inspection.

• Receive objective, detailed, consistent and unbiased grading
• Identify the condition of a vehicle quickly and reliably
• Improve sale-day processes and potential arbitration issues
• Help to clarify vehicle disclosures

*Applies to at-auction vehicles in the U.S. that has a full auction inspection. Vehicle will appear with a grade as auctions retransmit their inspected sale inventory to ADESA.com. Applies to DealerBlock and LiveBlock vehicles.

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The NAAA-Recommended Vehicle Condition Grading Scale

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THE NAAA-RECOMMENDED VEHICLE CONDITION GRADING SCALE

Grade 5 - The vehicle is in excellent condition, with only minor defects in panel surfaces which do not require conventional body or paint work. Limited high quality repairs may have been performed. There are no missing, broken, or damaged parts and no visible glass damage. The vehicle's frame/structure has not been repaired or altered and is expected to measure to published specifications. The interior has no cuts, tears, or burns, does not show signs of wear and has no noticeable offensive odor. The vehicle is mechanically sound and all accessories are operable. All fluids are full and clean. Tires match by brand, size and style, and are in near new condition.

Grade 4 - The vehicle is better than average with only minor chips or scratches in panel surfaces which may require minor conventional body and paint work or paintless dent repair. The vehicle may have sustained cosmetic or light collision damage and received high quality repairs. The vehicle's frame/structure has not been repaired or altered, and is expected to measure to published specifications. A minor missing or broken part may require replacement. The interior is clean, shows minimal wear and has no noticeable offensive odors. There is no visible glass damage beyond minor pitting of the windshield. The vehicle is mechanically sound and all accessories are operable. Fluids may require service. Tires match by brand, size and style and are in good condition.

Grade 3 - The vehicle has normal wear and tear (for example, parking lot dings, small scratches, chips and/or minor broken parts). It may require minor conventional body and paint work or replacement of parts. The vehicle may have sustained cosmetic or light collision damage and has been repaired to collision industry standards, but its frame/structure has not been repaired or altered and is expected to measure to published specifications. The interior shows signs of normal wear and usage, requiring repair or replacement of parts. The windshield may be damaged. The vehicle is mechanically sound but may require maintenance or minor repair of accessories. The fluids may be low or require replacement. Tires match in size and style and are average or better.

Grade 2 - The vehicle shows signs of excessive wear and tear. The body may have dents, scratches, and body panels that require replacement. Parts may be broken and missing. The interior may show signs of excess wear with burns, cuts or tears, and non-removable stains. The vehicle may have multiple prior repairs performed at substandard levels or unrepaired collision damage. The frame/structure may be damaged, repaired or altered and may not measure to published specifications. The vehicle may have mechanical defects that prohibit it from operating properly. Repairs can be made, but the engine and/or transmission may be in poor condition. Operability of accessories is questionable. Tires may be worn or mismatched.

Grade 1 - The vehicle shows signs of severe abuse or may have sustained major collision damage. It may be cost prohibitive to extensively recondition this vehicle by automotive industry standards. The frame/structure may be damaged, repaired or altered and may not measure to published specifications. The vehicle may have missing or disconnected mechanical parts. Although operable, the vehicle is near the end of its useful life. Operability of accessories is doubtful.

Grade 0 - The vehicle is inoperative. Mechanical and body parts may be disconnected, damaged or missing. The vehicles's condition renders it suitable for dismantling or scrap.

NOTE: Frame/flood damaged/un-repairable hail damaged vehicles will not exceed a grade value of 3.

THESE GENERAL GUIDELINES ARE FOR DEFINING APPROPRIATE GRADING OF VEHICLES. THE VEHICLES HAVE TO BE JUDGED ON THEIR TOTAL CONDITION AND NOT SCTRICTLY WHETHER THEY MEET EVERY LINE OF THE DEFINITION EXACTLY. THIS GRADING SYSTEM DOES NOT TAKE INTO ACCOUNT THE MILEAGE ON THE UNIT. IT IS INTENDED ONLY TO REFLECT THE OVERALL CONDITION OF THE UNIT. MILEAGE HAS A DIRECT CORRELATION ON A VEHICLES WHOLESALE VALUE AND SHOULD BE TAKEN INTO ACCOUNT WHEN EVALUATING A VEHICLES VALUE. VEHICLE CONDITION GRADE CANNOT BE USED FOR ARBITRATION.

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Download the NAAA-Recommended Vehicle Condition Grading Scale guide

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Download the NAAA-Recommended Vehicle Condition Grading Scale Guide

Click here to download [0.3 MB]        


  • NAAA-Recommended Vehicle Condition Grading Scale Guide








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Icons on ADESA.com


What does the icon mean?

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WHAT DOES THE ICON MEAN?

Ever wonder what all the icons mean on the Search Results Page?

These icons signify important vehicle information that are available to you at a glance.

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Icons on ADESA.com

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Below is a list of all icons used for vehicles on ADESA.com

IconNameDescription
First Run iconFirst RunThis vehicle is in its first auction iteration.
Last Run iconLast RunThis vehicle is in its last scheduled iteration.
Promotion iconPromotionA promotion or incentive is attached to the sale of this vehicle.
Open Reserve iconOpen = ReserveThe opening bid equals the reserve price set by the seller.
Pre-Delivery Inspection iconPre-Delivery InspectionA Pre-Delivery Inspection is available for purchase.
Post Sale Inspection iconPost Sale InspectionA Post Sale Inspection is available for purchase.
Price Reduced iconPrice ReducedThe Open, Reserve or Buy Now price has been lowered from the previous iteration.
Green AutoCheck iconAutoCheckThere are no vehicle history report exceptions and no discrepancies.
Yellow AutoCheck iconAutoCheckThis vehicle has vehicle history report discrepancies but no exceptions.
Red AutoCheck iconAutoCheckThis vehicle has vehicle history report exceptions and may have discrepancies.
Standard iconStandardVehicle listing category. For a full definition please click on the Listing Catgory link on the vehicle detail page.
Front Line Ready iconFront Line ReadyVehicle listing category. For a full definition please click on the Listing Catgory link on the vehicle detail page.
OEM-CPO Eligible iconOEM-CPO EligibleVehicle listing category. For a full definition please click on the Listing Catgory link on the vehicle detail page.
As Described iconAs DescribedVehicle listing category. For a full definition please click on the Listing Catgory link on the vehicle detail page.
As isAs IsVehicle listing category. For a full definition please click on the Listing Catgory link on the vehicle detail page.
Reserve Not Met iconReserve Not MetBid(s) on this vehicle have not met the seller's reserve.
Reserve met iconReserve MetBid(s) on this vehicle have met seller's reserve.
Certification Code iconCertification Code"This vehicle has a seller specific certification. For complete details please click on the Certification link under the Incentives and Promotions section of the vehicle detail page."
Third Party Condition Report iconThird Party Condition ReportA Third Party Condition Report has been completed on this vehicle.
Auction extended iconAuction ExtendYes
No Auction Extend iconNo Auction Extend 
MVDA Clean iconMVDA CleanPreliminary sorting tool provided for convenience only. It is intended to exclude vehicles with MVDA disclosures in certain fields only (resposes to dealer turn-in questionnaires, Carproof reports and third party inspection reports). The buyer is responsible for reading all information on the vehicle detail page (including information provided through links).
Sales Event iconSales Event 
Buyer Protection Plan iconBuyer Protection PlanA Post Sale Inspection is available for purchase.
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Download the Icons on ADESA.com guide

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Download the Icons on ADESA.com guide

Click here to download [0.3 MB]        


  • Icons on ADESA.com guide








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Run List — Video


Run List — Video








DealerBlock — Video


DealerBlock — Buy — Video

DealerBlock — Sell — Video

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Frequently Asked Questions


Recommended system requirements

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  • • Pentium 4 or higher @ 1.5 GHz
  • • 1 GB RAM
  • • Supported operating systems: Windows XP, Windows Vista, Windows 7, Windows 8 under Desktop Mode (NO Metro Mode support), Mac OS X 10.6+
  • • Supported web browsers: Internet Explorer 7+ (32-bit only), Firefox 2.5+ , Safari, Chrome
  • • Minimum Screen Resolution: 1024x768
  • • High speed Internet connection recommended; Internet download speed must average 50 kB/s or higher
  • • Sound card and speakers (optional)
  • • Contact your IT administrator for access to install the necessary ADESA LiveBlock applications

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Port and firewall help

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  • • The following TCP firewall ports must be open for outbound connections: port 6789, port 8000 and port 80
  • • Turn off content filtering and traffic shaping
  • • If you are unable to access LiveBlock, temporarily disable/configure your firewall
  • • IP addresses can change; avoid IP-based firewall rules

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Why can I see video, but not audio?

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  • • Check the computer volume icon to make sure no devices are muted
  • • Check the speaker icon on the bidding interface is not muted
  • • Temporarily disable security software (i.e. Norton Antivirus, MacAfee); recheck audio
  • • Try closing the bidding interface and rejoining the sale
  • • Temporarily disable third-party toolbars; recheck audio

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What does "connecting to broadcast" mean?

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  • • Sale may be over or not yet started
  • • The following TCP firewall ports must be open for outbound connections: port 6789, port 8000 and port 80
  • • Temporarily disable any security software and retry

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My screen says "download the new software" but I just did. Now what?

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  • • You may not have administrator privileges on your PC; contact your IT systems administrator
  • • Make sure you're using a 32-bit version of Internet Explorer (64-bit browsers are not supported)
  • • Temporarily disable any security software and retry
  • • Some security software may prompt you to "Allow" or "Deny" the software installation
  • • The add-on may be installed, but disabled

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The screen says "click here to enter sale." I did and nothing happened.

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  • • Check taskbar to see if an aution is running in another window
  • • The following TCP firewall ports must be open for outbound connections: port 6789, port 8000 and port 80
  • • Make sure Internet Explorer pop-up blockers are disabled

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I can't bid.

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  • • Sale may be over or not yet started
  • • Asking bid has not yet been placed on the vehicle
  • • Make sure you're authorized to bid in the sale

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Can I look at multiple auctions at the same time?

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  • • Yes, you can join up to ten (10) auctions at one time by clicking ‘Add More Lanes’ on the bidding interface
  • • Only one open Internet browser is recommended when using LiveBlock

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My computer freezes in the middle of a sale.

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  • • Computer does not meet system requirements
  • • Possible bandwidth issues with your Internet provider
  • • Close other open applications that may slow down your computer

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I am receiving a message that I am not authorized to participate in the auction. What should I do?

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  • • Your registration status is not current. Please contact the auction directly and ask for Dealer Registration

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How can I tell if I purchased a vehicle?

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  • • Click "My Purchases" on the top left corner of the LiveBlock schedule page; purchases are immediately placed on this report

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Download the LiveBlock FAQ guide

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Download the LiveBlock FAQ Guide

Click here to download [0.2 MB]        


  • LiveBlock FAQ Guide








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