Need title support on an ADESA Clear-purchased vehicle? Our support team is happy to help!
We are available Monday-Friday 8 AM to 8 PM EST at (888) 526-7326, via chat directly from ADESA.com, or email at support@adesa.com.
If emailing your title support request, please send a separate email for each vehicle you need support with, and include the VIN in the subject line.
Late Title
- On average, we send the title 3-5 business days after confirmation of the sale.
- Title Absent (Blue Light) Inventory: Title Absent timeframe is subject to state guidelines.
- Title Present Inventory: If you do not have tracking within 3 to 5 business days after the confirmation of sale, please submit an inquiry.
Title Error
- Please let our team know of the correction needed, and we will review it to confirm our next steps and the correction timeline.
- Our team may request title scans or further supporting documentation.
Duplicate Title Request
- If the most recent title is printed in Carvana’s name, ADESA/Carvana can obtain a duplicate copy at the buying dealer’s request.
- The duplicate fee depends on the title state and ranges from $100 to $200.
- An Invoice will be emailed to the requestor, which can be paid online via credit card or ACH.
- Upon receipt of payment, Carvana will request a duplicate title from the issuing state.
- ADESA will confirm the ETA once requested.
If the requested title falls outside of the standard request, you will be notified by Carvana before receiving an invoice.
For example, California/Florida duplicate title price can range up to $200.