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  • How often are CarValue prices updated?

    • April 10, 2026
    • Sara

    All prices are re-calculated once a week to take new transactions into account.

  • Does the CarValue wholesale prices include fees?

    • Sara

    No, the CV Wholesale price is a gross estimate before:   Auction fees Transportation costs Reconditioning expenses Holding costs Additional overhead

  • Why do some similar vehicles have different CarValue prices?

    • Sara

    Even vehicles that have the exact same Year, Make, Model, Trim, and Odometer can have different price predictions based on: Installed options Sale location Grade, sale light, or other vehicle properties

  • How accurate are these predictions?

    • Sara

    CarValue predictions are based on millions of real transaction records. On average, across all ADESA transactions, CarValue Wholesale predicts prices at roughly 100% retention, and CarValue retail tracks closely to retail price indexes. However, individual predictions will not always be correct, and actual selling prices will vary.

  • How is the CarValue™ Wholesale Price Different From Other Guidebooks?

    • April 9, 2026
    • Sara

    Unlike other guidebooks, CarValue™ does not calculate the wholesale price as a weighted average of recent transactions for the same year/make/model/trim. Instead, CarValue uses Machine Learning to predict the sale price of a specific VIN based on the overall ADESA market. This is possible because CarValue takes all transactions at…

  • Odometer Exempt Title: Why Does My Title Say “Exempt”?

    • December 5, 2025
    • Sara

    ADESA Clear Title Exempt One Pager

  • New FAQ : Question Updated

    • September 8, 2025
    • rishav

    FAQ Updated Content

  • FAQ Item 1

    • rishav

    FAQ Item 1Content

  • What number do I call if I have any questions or concerns?

    • September 1, 2025
    • Hilay Trivedi

    Call CarsArrive toll-free at 1-866-457-2277. The Customer Care team is available Monday – Friday from 5:30am to 5:00pm PST to take your call.

  • Can I ship vehicles that were not purchased from ADESA?

    • Hilay Trivedi

    Yes! CarsArrive provides transport for cars, vans, SUVs and light duty trucks coast-to-coast in the US and Canada. We are your one-stop vehicle transport solution.

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