No. Federal and State Department of Transportation (DOT) regulations prohibit the transport of household items in vehicles being transported by auto transport service providers. These items are also not covered by the transport service provider’s insurance. Any damage to your vehicle due to household goods shifting or breaking is not…

Call CarsArrive immediately at 1-866-457-2277 if you take delivery of a vehicle with unexpected condition issues (damage, missing items, etc). Our Damage Claims department will make the process of resolving your issue as quick and easy as possible.

You will be provided an estimated time of delivery at the time of transport purchase. There are many factors that affect transit time, including time lapse prior to release of vehicle (post sale inspection, payment processing, etc), weather issues, and the relative accessibility of the origin and or destination. While…

To learn more about CarValue, see https://adesahelpdev.wpengine.com/services/carvalue/

In order to pursue our goal at ADESA to ensure that our customers have access to information that will help them buy and sell with us more efficiently, we have completely rebuilt CarValue from the ground up. CarValue is a wholesale valuation tool that is available at no cost to…

The Buy Fee Schedule can be viewed by clicking the “Buy Fees” button, which is found below the “Current Bid” field, on the vehicle details page. 

The vehicle details page is the condition report. All information collected during inspection can be found within each vehicle’s details page, below the vehicle photos and video.

After applying your preferred filters and performing a search, click “SAVE SEARCH” and give it a name. Now, you’ll easily be able to find and perform this search again under “My Favorites”

You can click on the watchlist “Star” icon on the search page, or vehicle condition report page, to add a vehicle to your watchlist. You can also click the “Watchlist” button on the search page, to toggle whether you see all inventory or only the inventory on your watchlist. Inventory…

If a bid is placed within the last five minutes before a listing closes, then bidding will extend for an additional five minutes after the standard close of bidding. If another bid is placed in that 5 minute extension, another 5 minute extension will be added. This will continue for…